I too was very unsatisfied with the company for a long time and had to file a complaint through paypal.Paypal paid the banner company for me and I never got the store front I paid for.
Paypal investagated and found on my behalf and got my money back from them. I feel bad because I brought a store from them back in 1999 and got it but with all the hits on my store I really did not believe that I had no items sold. I advertised and hand delivered my fliers and I mean I went all out.
Stay away from them they are bad news.
Review about: Online Store.